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Customer Service

Customer Service

Shipping & Delivery
Most of our products are shipped through international carriers by using international priority shipping methods. Normal delivery time is about 3 to 5 business days. However, shipments may be delayed when there is a transportation delay or delays due to customs clearances. Pandemic is one reason that shipments are getting delayed by 3-5 Business days on the food product and 5-15 Business days for Ayurvedic products.
Privacy & Security
Click on link https://www.pushmycart.com/privacy-policy
Returns & Replacements
Click on the Link https://www.pushmycart.com/returns-andexchanges
Ordering
Order your favorite product- the product list is regularly updated depending on the season. Please contact the customer service on any queries related to the product. Check out the order history by signing up. In case you checked out as a guest, we will email a copy of your order to the email address that you have provided at the time of checkout.
Payment, Pricing & Promotions
We accept all major credit cards like Visa, Master, Discover and American express. Many affordable options are available on the website and several products are pocket-friendly. Shipping charges applied. Our prices are very competitive and if there is any discount/offers- coupon will be highlighted on the homepage.
Updating Account Information
Log in and update all the information required to make a purchase online. Your shopping will be hassle-free and there is no requirement to punch in card number and details on every purchase.

FAQ’s

1) What are the Shipping Charges?
It varies from $16-$20 from 1-4 kgs. Free shipping above 4 kgs.

2) How many days for delivering food & Ayurvedic products?
3-5 Business days for a food product.
5-15 Business days for Ayurvedic products.

3) General Item’s availability and information?
Use online chat option on the bottom right-hand side of the website. Customer service is available 24/7 to solve your queries and provide information on the availability of items.

4) Which countries do we ship?
USA, UK, Japan, Australia and most of the countries around the world.

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Returns: 

We will take every care in providing the best-quality products on our website. Please make sure that you have enough information about the products you buy. You may use contact us form or call us or use the online chat functionality to reach us to get the clarification of the goods. As most products are shipped from India, directly, refund or exchange involves huge shipping cost. 

Food Articles:

Owing to the perishable nature of the food products on this site, there are no warranties of any kind either expressed or implied and pushmycart.com disclaims all or any of them to the fullest extent. 
Please note that www.pushmycart.com is neither a manufacturer nor a producer of the products (sweets and consumable products) sold through its website. pushmycart.com's vendors would make every effort to weed out defective products and maintain the highest level of hygiene while procuring, processing (if any), and delivering the products to the customers, however, pushmycart.com or its vendors cannot be considered liable for any consequences (physical or otherwise) resulting to the customer from the consumption of the sweets and food products delivered through its website. We have provided the brand names of manufacturers names for most products. Customer's discretion is required for making selection. 

Defective of wrong products are eligible for compensation:

However, if we ship you a wrong or defective product, we will surely take the responsibility to make for your loss, in which case, please contact us, and we will work with you on resolving the issues. In most cases, we can replace the products that are not as described on our website.  In other cases, credit might be provided to compensate for the variations. 

Food Items: No food items are eligible for refund or exchange.  We are not responsible if there are any delays due to customs or other reasons beyond our control. We advise you to take a Transit insurance to cover the losses as our shipping prices don't include Insurance, especially for international shipments. 

Transit Insurance:

We are not responsible for any delays or damages occurred in Transit due to mishandling of the courier company and other reasons. We advise you to take a transit insurance for such damages.  

Missing Products:

We take utmost care in packing and shipping. We have three gate checks while packing your products. Please make sure to inspect your package within 24 hours, from the time it is delivered to you, to report any missing products. Please send an email with pictures and list of items missing to  sales@pushmycart.com.  In genuine cases, we either provide either a replacement or give a credit for missing products. 

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

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