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Return Window

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  • Products must be in new, unused condition with all original packaging, tags, and accessories.

Exchange Policy

  • Exchanges are accepted within the same 6-day window.
  • Only products in new and unused condition are eligible for exchange.
  • Healthcare items, food products, and perishable goods are not eligible for return or exchange due to safety and hygiene reasons.
  • Exchange is subject to product availability.

Return Process

  1. Initiate a Return: Contact our support team or use your account dashboard to request a return.
  2. Print Return Label: Customers are required to download and print the return shipping label.
  3. Ship the Product: Carefully package the product and ship it back to us using the printed label.
  4. Refund Process: Once we receive the returned item at our warehouse and confirm its condition, your refund will be processed within 3 business days.

Important Notes

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