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Customer Service

Customer Service

Shipping & Delivery Information

Most of our products are shipped through trusted international carriers using priority shipping services.

Estimated delivery time: 5–7 business days after dispatch.

Delivery times may vary depending on the destination country, customs clearance procedures, carrier processing, weather conditions, or other transportation-related delays. Customers may experience additional delays in rare cases due to circumstances beyond our control.

Once your order is dispatched, tracking details will be provided so you can monitor your shipment progress.

Privacy & Security:
Click on link https://pushmycart.com/policies/privacy-policy
Returns & Replacements:
Click on the Link https://pushmycart.com/pages/returns-and-exchange
Ordering:
Order your favorite product- the product list is regularly updated depending on the season. Please contact the customer service on any queries related to the product. Check out the order history by signing up. In case you checked out as a guest, we will email a copy of your order to the email address that you have provided at the time of checkout.
Payment, Pricing & Promotions:
We accept all major credit cards like Visa, Master, Discover and American express. Many affordable options are available on the website and several products are pocket-friendly. Shipping charges applied. Our prices are very competitive and if there is any discount/offers- coupon will be highlighted on the homepage.
Updating Account Information:
Log in and update all the information required to make a purchase online. Your shopping will be hassle-free and there is no requirement to punch in card number and details on every purchase.


FAQ’s
1) What are the Shipping Charges?
It varies from $16-$20 from 1-4 kgs. Free shipping above 4 kgs.
2) How many days for delivering food & Ayurvedic products?
3-5 Business days for a food product.
5-15 Business days for Ayurvedic products.
3) General Item’s availability and information?
Use online chat option on the bottom right-hand side of the website. Customer service is available 24/7 to solve your queries and provide information on the availability of items.
4) Which countries do we ship?
USA, UK, Japan, Australia and most of the countries around the world.

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Return & Exchange Policy

At Pushmycart.com, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Return Window

  • You may return an item within 6 days of delivery.
  • Products must be in new, unused condition with all original packaging, tags, and accessories.

Exchange Policy

  • Exchanges are accepted within the same 6-day window.
  • Only products in new and unused condition are eligible for exchange.
  • Healthcare items, food products, and perishable goods are not eligible for return or exchange due to safety and hygiene reasons.
  • Exchange is subject to product availability.

Return Process

  1. Initiate a Return: Contact our support team or use your account dashboard to request a return.
  2. Print Return Label: Customers are required to download and print the return shipping label.
  3. Ship the Product: Carefully package the product and ship it back to us using the printed label.
  4. Refund Process: Once we receive the returned item at our warehouse and confirm its condition, your refund will be processed within 3 business days.

Important Notes

  • Return shipping costs are the responsibility of the customer.
  • Items that are used, damaged, or not in original packaging will not be eligible for return or exchange.
  • Healthcare, food, and perishable products are strictly non-returnable and non-exchangeable.
  • Certain other items may be non-returnable based on manufacturer policy.

For any questions or support, please contact us at sales@pushmycart.com.

This is a standard cookie notice which you can easily adapt or disable as you like in the admin. We use cookies to ensure that we give you the best experience on our website.

PRIVACY POLICY
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