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Havenessence

Havennessence is a premium brand dedicated to bringing tranquility and sophistication into your everyday life through a curated selection of home fragrances and wellness products.

At Havennessence, we believe that true serenity begins at home. Our collection of high-quality candles, essential oils, and diffusers is crafted to transform your living space into a haven of calm and luxury. Each product is thoughtfully designed with a blend of premium ingredients and exquisite fragrances to elevate your atmosphere and enrich your well-being.

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At Pushmycart.com, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Return Window

  • You may return an item within 6 days of delivery.
  • Products must be in new, unused condition with all original packaging, tags, and accessories.

Exchange Policy

  • Exchanges are accepted within the same 6-day window.
  • Only products in new and unused condition are eligible for exchange.
  • Healthcare items, food products, and perishable goods are not eligible for return or exchange due to safety and hygiene reasons.
  • Exchange is subject to product availability.

Return Process

  1. Initiate a Return: Contact our support team or use your account dashboard to request a return.
  2. Print Return Label: Customers are required to download and print the return shipping label.
  3. Ship the Product: Carefully package the product and ship it back to us using the printed label.
  4. Refund Process: Once we receive the returned item at our warehouse and confirm its condition, your refund will be processed within 3 business days.

Important Notes

  • Return shipping costs are the responsibility of the customer.
  • Items that are used, damaged, or not in original packaging will not be eligible for return or exchange.
  • Healthcare, food, and perishable products are strictly non-returnable and non-exchangeable.
  • Certain other items may be non-returnable based on manufacturer policy.

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